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Ideal Weight-Total Well Coach Policies

Being Late

EFFECTIVE SEPTEMBER 1, 2015

MINIMUM APPOINTMENT FEE

The minimum appointment fee is $40 which includes services and products. If you come in for coaching only and purchase no product your fee for a 15-minute session is $40.

PRODUCT ONLY PURCHASES

If you ask to purchase product only you will not have an appointment with me. You will pick up your purchase at the reception/checkout desk, or it can be mailed to you, and you will provide payment in advance by credit card. You must provide us with your credit card to keep on file for that purpose.

REFUNDS

When you buy a package of time with me, I commit to having enough time available to serve you. That affects how many other clients I can take on. For that reason I do not offer refunds. If you want to make sure my style is right for you I suggest booking an hour to start at $199. If you end up wanting a package I will apply the fee for that hour towards the total price.

MISSED APPOINTMENTS, NO SHOWS, LATE NOTICE (LESS THAN 24 HOURS), LATENESS

My time is valuable and so is yours. If you are late for your appointment you lose that time. If you do not show or provide me less than 24 hours’ notice you will still be charged the minimum appointment fee of $40. In turn I promise to honor our appointments.

BEING LATE AND MISSING APPOINTMENTS MAKES YOU FAT

If you are late and cancelling at the last minute with me it is likely this is happening elsewhere in your life, annoying your boss and coworkers, inconveniencing family and friends and creating stress and guilt in your life. Stress drives up your cortisol levels, increases your insulin and since insulin is the fat-storing hormone, makes you fat.   That’s right. Being late makes you fat.

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